Workstation ID is displayed at the bottom on the EFDE pre-boot login screen.įrom this point, the recovery process is the same for both options. If the administrator can not identify the affected workstation in the management console:ġ.In the top bar of the management console, click -> Help -> Encryption recovery.ģ.The user must provide the Workstation ID to the administrator. The administrator can perform this task in two ways: If the administrator can identify the affected workstation in the management console:ġ.Click Computer Details of the workstation in the management console.Ģ.In the Overview -> Encryption tile select Manage -> Restore Access -> Recovery data. Due to security reasons, recovery data is available only to users with access to the All static group (access to all devices), for example, only to global administrators.
All users with Read access to the All static group (access to all devices) also have access to recovery data of removed devices.
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